Can you break a contract with a telcom if
they provide bad to terrible service? I have to ask because ever since I signed
up for the Starhub Fiber in August, I have been having non-stop problems with
it.
The problem is that the internet connection
is very inconsistent. I would be surfing, suddenly the connection would go down
for a few seconds, before it would go back up. I didn’t keep count but I must
have called their customer service over 20 times in these 4 months but the
problem still persists. It is literally impossible for me to play online games
when the problem happens and it seems Starhub has no idea what to do to fix it
because it seems I’m not the only person with problem with their fiber.
You know what’s worse? I didn’t even want
their fiber in the first place! I’m a long time subscriber to Starhub but I was
using their cable connection. In August when I renew my contract, I wanted to
have the cable but was told I can’t because everything was on fiber. Left with
little choice, I signed up for fiber.
It was a terrible decision.
So a word of warning to all Singaporean out
there; do NOT subscribe for Starhub fiber. It is shit. Go to another telcom if
you need to, but do NOT go for the Starhub fiber. You will regret it. You have
been warned.
1 comment:
Depends on location where you are
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