Just 2 days ago, I blogged about the breakdown along the North-South Line (NSL) and how SMRT should have informed passengers immediately of the fault in their system. That was a problem in communication but now the problems at SMRT seem to be far deeper than that.
Just yesterday, there is another breakdown in the services. This time it is along the North-South MRT line and according to the SMRT, the problems lies in damage to the third rail of the tracks at certain locations. I find the reasoning very strange as I do not understand why there is suddenly this spate of damage rails all happening at the same time.
However, I understand that whatever the (real) reason is, the SMRT will need some time to fix the issue. This is why I do not agree with the calls for SMRT chief executive Saw Phaik Hwa to resign. There had also been calls by some Singaporeans for the head of Mr Lui Tuck Yew, the Singapore Transport Minister, and while I can understand why Singaporeans are unhappy with the duo, the timing of the calls is wrong.
Frankly, I’m more interested in why there are so many faults all of the sudden. Like I said earlier, I find the reasons given by the SMRT to be very strange and I believe I’m not the only one. I believe Singaporeans should wait. Yes, heads should roll but we need to find out why the trains stopped in the first place and then put in procedures to prevent it from happening again.
Once those are done, then heads should roll. This mess happened on the watch of Saw Phaik Hwa and Lui Tuck Yew, so it’s only right that they be the ones who fix the problems. After that…